- 20% sales growth at the cost of organized communication with regular customers
- how to use the mystery shopper
- how to develop and implement a standard of customer service
- multiple number of channels and how not to lose a customer from the Internet
- post-sales customer service
- 30% increase of the average bill at the cost of cross-sale
- check-list for opening of a store
- how to attract a customer with email marketing
The event will take place within the framework of the cycle of master-classes and seminars “Goods, effective sales, loyal customer” which is held annually as part of international exhibitions HouseHold Expo, Stylish Home.Gifts, Christmas Box. Podarki and Dacha Outdoor.
Speaker: Alexey Ryazantsev
- business consultant, business coach, among TOP-10 coaches specializing in sales division development in Russia;
- author of 9 books, including the bestseller “How to increase the efficiency of your sales division in 50 days;
- coached over 7800 business leaders during his training seminars;
- expert of federal magazines “Profession director”, “Commercial director” (over 30 articles published);
- worked with over 180 companies;
- around 100 reviews about his work are on Youtube and on official letters;
- speaker of dozens of Russian and international forums, exhibitions and seminars.
February 27 – March 1, 2019, Moscow, Crocus Expo IEC, pavilion 2, halls 9, 10 and 11
Participation in the event is free after an on-line registration.
We are looking forward to seeing you at Household Expo, Stylish Home. Gifts, Christmas Box and Dacha Outdoor – the biggest Russian B2B exhibitions of household goods, good for country life and gifts!
Business programme producer
Galina Shevchenko, This email address is being protected from spambots. You need JavaScript enabled to view it.
+7 (910) 426-01-61, +7 (495) 363-50-32